House Cleaning FAQ
Whether you just want a one-time cleaning, seasonal, construction cleaning, spring cleaning, or you want us to take care of you home every week; we can handle your needs… find answers to the most common questions in our house cleaning FAQ below.
How much will it cost me?
Nothing to get a FREE estimate. Give us a call at (631)- 725-2408. We charge by the hour per cleaning professional. If you buy four hours of house cleaning our team of two will be at your home for two hours, for a total of four hours of cleaning.
Who will be cleaning my house?
Professionally trained cleaning technicians who have passed background checks and will have completed a vigorous training program. The technicians are employees, not contractors. Our cleaning crews generally consist of 2-3 cleaning technicians which we can clean your home with efficiency, efficiency that has been proven with almost 20 years of experience.
We offer green seal products. Our product list is available to you upon request. We use the best vacuums with HEPA filtration.
If you request us to do so. Please make sure there are two sets of sheets for beds.
Please see our House Cleaning page.
No, as long as we have access. If you want to be home to supervise that is ok as well, but please be mindful that our staff is on a schedule.
We are bonded and insured. Accidental breakages and falls are covered. We pay employment taxes and workman’s compensation. Your home is in trustworthy hands.
Montauk to Quogue and the North Fork.
We need 24 hour notice for cancellations or there will be a cancellation fee.
We accept Checks, Visa, MasterCard, and American Express. We need a credit card on file in case of non- payment. If you chose to pay by check it should left in a sealed envelope with your name and address at the time of the cleaning. Please leave it in a visible area for our staff to see.
Sponge, garbage bags, and paper towels. We bring all equipment and cleaning supplies in with us. Due to contamination risks we do not want to bring sponges into multiple homes. If you want us to use a specific cleaning product, please have it available for our technicians.
We guarantee our work 100%. If you are not satisfied we will send the crew back to your home to fix what was not done properly at no cost to you. For your initial cleaning we recommend that you do a walk through with our on-site manager to ensure that your home is cleaned to your satisfaction. At this time you can make any suggestions or point out anything that may need special attention in your home.
Tips are greatly appreciated but not required.
Each house varies because each customer has different requests. Instruct us with what you want us to provide for you and we can give you an estimate. As always estimates are free.